The story summarizes well the advantages and pitfalls of telecommuting. I would just add, on the downside, the feeling of isolation a worker can experience, an “us v. them” rivalry which can creep into relations between office bound workers and telecommuters. Also, when personal contacts become too rare, personal relations deteriorate quickly. On the upside, think of the savings in petrol and reduction of pollution brought by a percentage of the workers not commuting every day, less congestion on the roads, etc. In case of epidemics or even more, pandemics, teleworkers can save the day, thanks to the fact that there is no personal contact between lots of people, therefore reducing the risk of infection and re-infection.

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